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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alex Bayne

April 24, 2026

5  out of  5
rating by Alex Bayne
"Kandi Martin was so amazing over the phone and explained home and auto insurance very well. She was very helpful and we will definitely be using her for all future needs."
We responded:
"Thank you for your review, Alex! I'm happy to hear that Kandi provided such helpful and clear explanations for your home and auto insurance needs. We look forward to assisting you with any other needs. Let us know if there's anything else we can do for you!"
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Holly Shipley

April 23, 2026

5  out of  5
rating by Holly Shipley
"As always Samantha has been wonderful and patient and understand ing of this senior citizen!! I am not computer literate and need help. She has never been rude and always helpful. She has been a great friend over the years s!!"
We responded:
"Holly, thank you for your kind words! I'm so happy to hear that Samantha has been a wonderful support for you. Our team is dedicated to providing helpful and friendly service, and it's great to know that Samantha has been a great friend to you over the years. If you ever need further assistance, feel free to reach out!"
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Rebecca Keesler

April 13, 2026

5  out of  5
rating by Rebecca Keesler
"Samantha provided me with excellent customer service and a wonderful experience setting up life insurance for my family. She has truly lifted a weight off my shoulders knowing they will be protected financially. I recommend Sam to all my friends and family because she really is that great! She even helped my dad cut his old insurance bill in half by switching to State Farm! She’s so knowledgeable, it just doesn’t get any better! Thank you Samantha for being the best!"
We responded:
"Thank you for your wonderful feedback, Rebecca! I'm so happy to hear that Samantha provided such excellent service and made the process of setting up life insurance a positive experience for you and your family. It's fantastic to know she could also assist your dad with his insurance needs. We truly appreciate your recommendations and are always here to help with anything you need!"
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Jennifer Modeland

April 12, 2026

5  out of  5
rating by Jennifer Modeland
"My car insurance tried to double on me so I called Rian Stepp and she hooked me up with great insurance for half the amount another company quoted me. She’s very fast and efficient and the coverage is so much better than the previous company I had!! Can’t go wrong with her as your agent."
We responded:
"Thank you, Jennifer, for sharing your experience! I'm happy to hear that you found better coverage at a great rate. It's wonderful to know you received fast and efficient service. If you need anything else, feel free to reach out!"
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Lisa Schaller

April 10, 2026

5  out of  5
rating by Lisa Schaller
"I had an excellent experience working with my insurance agent, Rian Stepp for car insurance. She is knowledgeable, responsive, and took the time to explain all of my options clearly. I never felt pressured—just supported in making the best decision for my needs. Highly recommend!"
We responded:
"Thank you, Lisa, for sharing your positive experience! I'm happy to hear you received such knowledgeable and supportive service. It's great to know you felt comfortable and well-informed in making your decision. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Jason Paulk

April 9, 2026

5  out of  5
rating by Jason Paulk
"Rian was great to work with!!"
We responded:
"Thank you, Jason! I'm glad you had a great experience with our team. We're committed to providing excellent service. If there's anything else you need, just let us know!"
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April Wenzel

March 25, 2026

5  out of  5
rating by April Wenzel
"We have worked with Samantha for over 10 years! She has always been extremely helpful, friendly, and professional. My parents switched to April Roberts and now my in-laws. Samantha has helped us all and done an amazing job!"
We responded:
"Thank you, April, for your wonderful feedback! I'm delighted to hear about your positive experiences with Samantha over the years. It's fantastic that your family has chosen to work with us, and I'm glad Samantha has been able to assist you all so effectively. We appreciate your trust and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can do for you!"
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Latonya Walker-Patterson

March 16, 2026

5  out of  5
rating by Latonya Walker-Patterson
"Good afternoon, Ms. Sam was amazing to me. She blessed me with awesome customer service. Thank you so much Ms. Sam and have a blessed one!"
We responded:
"Thank you, Latonya, for your wonderful feedback! I'm delighted to hear that Samantha provided you with such exceptional service. We’re grateful to have her on our team. If you need anything else, feel free to reach out anytime!"
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K. Smith

March 16, 2026

5  out of  5
rating by K. Smith
"James Lindeman was great! Setting up home insurance & Car insurance with him was a seamless process. He provided me with a ton of useful information and advised me on what would be the best insurance for me."
We responded:
"Thank you, K. Smith! I'm happy to know that setting up your insurance was a seamless process. It's great that you received valuable information and advice. Let us know if there's anything else we can do for you!"
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Lee Hix

March 4, 2026

5  out of  5
rating by Lee Hix
"After dealing with several other insurance companies i really lucked out when I found James with State Farms. Extremely helpful and courteous. Love this agency because of him."
We responded:
"Thank you, Lee! I'm happy to hear that James made such a positive impact on your experience with us. We appreciate your kind words and are grateful to have him on our team. If you ever need anything else, feel free to reach out!"
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Liza Jane

February 26, 2026

5  out of  5
rating by Liza Jane
"Rian was amazing at helping me with 5 vehicles and 2 home policies. I had a ton of questions and was a bit hesitant but after meeting with her, she helped ease my concerns. Not only that but she helped reduce my payments by going with her quotes."
We responded:
"Thank you, Liza Jane! I'm glad we could assist you with your policies and address your concerns. It's great that we helped you find savings on your payments. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Babs46

February 24, 2026

5  out of  5
rating by Babs46
"Rian, an agent at the April Roberts State Farm Office, recently helped me with a new auto policy along with a renters policy. She worked with me to get the best rate possible. She was efficient and handled everything quickly. You should give her a call for your insurance needs."
We responded:
"Thank you for sharing your experience with Rian and for trusting our office with your new auto and renters insurance policies. I appreciate you highlighting her efficiency and the way she worked with you to find a great rate, and I’m grateful for your recommendation of our team."
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Jay Zuercher

February 24, 2026

5  out of  5
rating by Jay Zuercher
"Rian Stepp is great to work with! She helped my mother in law with a new policy. She was able to save her money on auto and renters insurance. She was quick, enthusiastic, and very willing to answer every question. I highly recommend her for any insurance help."
We responded:
"Thank you, Jay, for sharing your experience! I'm glad to know your mother-in-law received excellent service and was able to save on her insurance. We appreciate your recommendation and are here for any insurance needs you might have in the future!"
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Jessica Eiler

February 20, 2026

5  out of  5
rating by Jessica Eiler
"My experience with James was incredible. He took the time to explain my coverage and have me familiar with the policy and provided excellent service. Thank you James!"
We responded:
"Thank you, Jessica! I'm glad you had such a positive experience and felt well-informed about your coverage. Our team is committed to making sure you feel confident with your policy. If you need any more help or have questions, just let us know!"
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Bobby Parker

February 19, 2026

5  out of  5
rating by Bobby Parker
"Hendrik was very helpful and knowledgeable! He gave me several options and I was able to choose the best plan for me!😊"
We responded:
"Thank you for your feedback, Bobby! I'm glad to hear that Hendrick was able to assist you effectively and provide you with the options you needed. We’re always here to help with any questions or future needs!"
Profile photo of Carlos Lopez

Carlos Lopez

February 13, 2026

5  out of  5
rating by Carlos Lopez
"James Lindeman provided outstanding service throughout my vehicle insurance process. He was knowledgeable, patient, and took the time to clearly explain my coverage options so I could make an informed decision. His responsiveness and attention to detail made the entire experience smooth and stress-free. James was respectful, professional, and genuinely focused on finding the best solution for my needs. I highly recommend him to anyone looking for reliable and helpful vehicle insurance assistance."
We responded:
"Carlos, thank you for your wonderful feedback! I'm delighted to hear that we provided such exceptional service during your insurance process. Our team is committed to ensuring a smooth and stress-free experience, and it's great to know that our professionalism and dedication made a positive impact. If you need any further assistance, feel free to reach out anytime!"
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Terri Cadoree

January 30, 2026

5  out of  5
rating by Terri Cadoree
"Thank you so much for your help Sam. You are outstanding!"
We responded:
"Thanks for the high five! We appreciate it!!"
Profile photo of Nicole Petitt

Nicole Petitt

January 30, 2026

5  out of  5
rating by Nicole Petitt
"⭐️⭐️⭐️⭐️⭐️ Samantha Cearley is truly exceptional. Her personalized approach, attention to detail, and advocacy for her clients set her apart. We cannot emphasize enough how valuable it is to work alongside an agent like Samantha, and we highly recommend her to any property owner looking for someone they can truly trust."
We responded:
"Thank you for your wonderful review, Nicole! I'm so happy to hear that Samantha's personalized approach and dedication made such a positive impact. We truly value your recommendation and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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noa

January 29, 2026

5  out of  5
rating by noa
"Kandi Martin is the best! Great customer service-a true pro"
We responded:
"Thank you, Noa! I'm happy to hear that Kandi provided you with excellent service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Earline Holland

January 19, 2026

5  out of  5
rating by Earline Holland
"James offered me a better, lower cost insurance policy, and made it happen very quickly and easily!! Great job!! He sincerely enjoys helping people!!!"
We responded:
"Thank you, Earline! I'm happy to hear that James was able to assist you with a better and more affordable insurance policy. Our team is dedicated to making the process smooth and enjoyable. If you need anything else, feel free to reach out!"
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Kimberly Martin

January 15, 2026

5  out of  5
rating by Kimberly Martin
"I want to thank Rian S. for making my transition from my previous insurance company of 26 years to State Farm such a great experience. My quotes were done quickly, so much cheaper than I was paying and the customer service was perfect."
We responded:
"Thank you, Kimberly! I'm happy to hear that Rian made your transition to State Farm a great experience. It's wonderful that you found the quotes competitive and the customer service top-notch. If you need anything else, feel free to reach out!"
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Cynthia Benefield

January 14, 2026

5  out of  5
rating by Cynthia Benefield
"Samantha was so helpful and cheerful. Truly a delight to do business with."
We responded:
"Thank you, Cynthia! I'm happy to hear that Samantha made your experience enjoyable and pleasant. Our team is dedicated to providing cheerful and helpful service. If you need anything else, feel free to reach out!"
Profile photo of Anel SalasCardenas

Anel SalasCardenas

January 13, 2026

5  out of  5
rating by Anel SalasCardenas
"Outstanding customer service from Rian!"
We responded:
"Anel, thank you for your feedback! I'm happy to hear that Rian provided you with outstanding customer service. Our team is dedicated to delivering the best experience possible. Let us know if you need anything else!"
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Logan Tinsley

January 10, 2026

5  out of  5
rating by Logan Tinsley
"James did a excellent job at explaining everything and was able to get me a great rate."
We responded:
"Logan, thank you for your feedback! I'm glad to hear that James was able to provide clear explanations and secure a great rate for you. We appreciate your trust in our office. If you have any more questions or need assistance, feel free to reach out anytime!"
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Robert Durocher

January 9, 2026

5  out of  5
rating by Robert Durocher
"Samantha is very professional and eager to help. Thank you!"
We responded:
"Thank you, Robert! I'm happy to hear that Samantha provided you with such professional and helpful service. We appreciate your feedback and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"